Refund and Returns Policy for Crazy Cots Store
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At Crazy Cots Store, we strive to provide our customers with high-quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we are here to help. Please review our refund and returns policy below.
1. Returns
1.1 Eligibility for Returns To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
1.2 Non-Returnable Items Certain items are non-returnable, including:
- Gift cards
- Items marked as final sale
1.3 Return Process To initiate a return, please follow these steps:
- Contact us at info@crazycots.com or call +91 81529 25253 with your order details and reason for return.
- Once your return is approved, securely pack the item in its original packaging and include the receipt or proof of purchase.
- Send the package to the following address: Crazy Cots Store MARISWAMAPPA LANE, Bengaluru SJP ROAD CROSS, Bangalore, India
2. Refunds
2.1 Refund Process Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
2.2 Late or Missing Refunds If you haven’t received a refund yet, please check your bank account or contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at info@crazycots.com.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@crazycots.com or call +91 9908591822 and send your item to: Crazy Cots Store MARISWAMAPPA LANE, Bengaluru SJP ROAD CROSS, Bangalore, India
4. Shipping
4.1 Return Shipping Costs You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4.2 Damaged or Lost Returns We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
5. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
- Address: MARISWAMAPPA LANE, Bengaluru SJP ROAD CROSS, Bangalore, India
- Email: info@crazycots.com
- Call: +91 8152925253
Thank you for shopping with Crazy Cots Store. We value your business and strive to ensure your satisfaction with our products and services.